Service Agreements - "The Smart Choice"

SA Heating and Cooling LLC Maintenance Agreement 

Premium Maintenance Services Provided

The Company agrees to perform comprehensive, multi-point HVAC maintenance on the
Customer’s equipment. Services include:

Heating System Premium Service

• Full inspection and cleaning of burners, flame sensor, & ignition system
• Inspection of heat exchanger (visual, no disassembly)
• Testing of all safety controls and limit switches
• Inspection of blower assembly (pull & clean at additional price)
• Tightening of electrical connections, amperage testing
• Verification of proper venting & gas pressure.

Cooling System Premium Service

• Full cleaning of outdoor condenser coil with professional solvents
• Inspection of blower assembly (pull & clean at additional price)
• Refrigerant level testing and performance evaluation
• Inspection of evaporator coil (if accessible)
• Cleaning and flushing of condensate drain line
• Testing of compressor & fan motors, capacitors, contactors, relays
• Electrical safety inspection and thermostat calibration

Indoor Air Quality Services

• 1 complimentary high-efficiency pleated filter per visit (1" or equivalent)
• Visual inspection of ductwork
• Humidity & airflow evaluation

Customer Responsibilities

Customer agrees to:

• Provide full, safe access to equipment
• Maintain clear surroundings around indoor & outdoor units
• Replace filters between visits unless provided by the Company
• Notify Company promptly of any unusual system behavior

Exclusions

This Agreement does NOT include:

• Parts or labor required for repairs
• Refrigerant beyond scheduled check-ups
• Major component replacement (compressors, heat exchangers, coils, motors, etc.)
• Damages caused by misuse, weather-related events, pests, improper installation, or lack
• of electrical power
• Mold remediation
• Repairs to ductwork, electrical wiring, or plumbing outside the HVAC system

Agreement Term & Cancellation

Either party may terminate this Agreement with 30 days’ written notice. Refunds are prorated
based on services already performed and discounts used.
The Company may cancel immediately for:

• Safety hazards
• Non-payment
• Customer harassment or unsafe environment

Premium Benefits

• Priority service.
• 10% discount on all repairs